For groups of 6 people or more we require a credit card.
Kindly note, if the booking is cancelled with less than 24 hours notice in advance or in case of no show on the day, there will be a charge of \u00a320 per person applied to the card provided.
Should you have any further enquiries or would like to make any changes, please do not hesitate to contact our team on +44 207 580 6464.
We would like to confirm we take payment or credit card details over the phone only at the time in which you make a reservation. We will never contact you to ask for payment information after you have made a reservation with us.
If you are contacted by someone stating they are from ROKA, asking you to share payment or personal data, please do not pass any information on.
Thank you for choosing to dine with us at ROKA charlotte street.
Kindly note all reservations require confirmation. Should you be unable to confirm by 11am on the day of your reservation your table may be released.
Your table will be held for 20 minutes from the reserved time after which the booking will be released. If you are running late, please contact the restaurant so that we can try our best to accommodate you.
Our restaurant must close at 11pm, we kindly ask all guests to be out by 11pm.
The dress code is smart-casual, we kindly ask our customers to refrain from wearing sportswear.
We hope you enjoy your time at ROKA charlotte street.
Last orders for our kitchen: Monday to Sunday at 9.45pm.
Please note, our tables are re-booked as follows: \r\nfor 2-5 people after 2 hours, for 6 people or over after 2.5 hours.
Shochu Lounge operates an over 21 years old policy and tables are reserved for dinner only; tables for drinks are allocated on a first come, first seated basis.
We kindly ask our guests to help us follow the UK regulations:
Government guidance dictates that only up to 6 guests all from the same household or support bubble are permitted to meet indoors, including restaurants. By making/attending this booking you are confirming that your party is from one household or support bubble.
It is mandatory for all our guests to wear face covering when entering, moving around and exiting the restaurant.
Please arrive at the time of your reservation and leave at the requested time.
Where possible, guests must observe social distancing of at least 1 meter plus.
We ask all customers to refrain from visiting our restaurants if you are displaying any symptoms of Covid-19. We are either operating thermal imaging cameras at the entrance of the restaurant or we will be taking customer temperatures at point of entry, (via a contactless scanner,) and we reserve the right to refuse entry.
In order to support the NHS Test and Trace scheme, we will be asking guests to provide contact details. Where a customer has made a reservation, we will not require any additional details but where a customer has not made a booking we will need to take their name and phone number.
Our restaurant spaces have been adapted to allow for physical distancing, we are therefore limited on our ability to accommodate requests for certain area\u2019s or tables.
Our full Covid-19 health & safety protocols can be viewed here
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