Word on the street

"I've been managing F&B and entertainment venues for years and could never find a system that actually made our lives easier. Once I saw SevenRooms, I knew this was it. SevenRooms is powerful enough for a Vegas Hotel Casino to run on, yet so user friendly a 2-year old could use it. SevenRooms keeps our 100s of employees across all our F&B properties on the same page allowing us to run a seamless operation. The system gives us casino-level guest intelligence across our F&B properties so we can extend personal service to every guest everywhere. There's a reason why SevenRooms powers the top operators in the industry."read more

"I've been managing F&B and entertainment venues for years and could never find a system that actually made our lives easier. Once I saw SevenRooms, I knew this was it. SevenRooms is powerful enough for a Vegas Hotel Casino to run on, yet so user friendly a 2-year old could use it. SevenRooms keeps our 100s of employees across all our F&B properties on the same page allowing us to run a seamless operation. The system gives us casino-level guest intelligence across our F&B properties so we can extend personal service to every guest everywhere. There's a reason why SevenRooms powers the top operators in the industry."

—Fedor Banuchi,
Director of Entertainment & Nightlife

"SevenRooms is the best thing that has happened to hospitality in a long, long time. The ability to have a 360-degree view of a client across all of our properties is game-changing. It allows us to provide high-touch, personalized service no matter which venue our clients show up to—this is the key to keep them coming back. Everything that matters in hospitality is at your fingertips. SevenRooms will change your life."read more

"SevenRooms is the best thing that has happened to hospitality in a long, long time. The ability to have a 360-degree view of a client across all of our properties is game-changing. It allows us to provide high-touch, personalized service no matter which venue our clients show up to—this is the key to keep them coming back. Everything that matters in hospitality is at your fingertips. SevenRooms will change your life."

—Derek Feinman, WeWork,
Formerly VP Partnerships, Morgans Hotel Group

"SevenRooms has exceeded our expectations by improving venue operations and has also helped drive immense sales with its rich CRM and guest profiles, transforming our Live Nation corporate marketing efforts. I would highly recommend SevenRooms across the board from any start-up to large corporation."read more

"SevenRooms has exceeded our expectations by improving venue operations and has also helped drive immense sales with its rich CRM and guest profiles, transforming our Live Nation corporate marketing efforts. I would highly recommend SevenRooms across the board from any start-up to large corporation."

—Natalie Brown,
VIP Services & Group Sales Manager

"SevenRooms' innovative software has changed the way we do business in our restaurants. This is the first time a company has hit the mark with technology that is built with the operator in mind—every other system looks like pen and paper in comparison! It's powerful and intuitive, providing a seamless experience for both our front of house and kitchen staff, with features that are vital to provide an exceptional experience to our guests time after time. Implementing this throughout the LDV portfolio was a no brainer, and we can now capture rich data on our guest that is shared across all our properties. No one else has come close to the high standards of SevenRooms' product!"read more

"SevenRooms' innovative software has changed the way we do business in our restaurants. This is the first time a company has hit the mark with technology that is built with the operator in mind—every other system looks like pen and paper in comparison! It's powerful and intuitive, providing a seamless experience for both our front of house and kitchen staff, with features that are vital to provide an exceptional experience to our guests time after time. Implementing this throughout the LDV portfolio was a no brainer, and we can now capture rich data on our guest that is shared across all our properties. No one else has come close to the high standards of SevenRooms' product!"

—Dean Tsakanikas, Director of
Hospitality, LDV Hospitality

"As the operator of several restaurants, both large and small, it's crucial for me to understand our guests on a deep level across all our locations, especially with the high-volume, fast-paced restaurants in our portfolio. It's critical that our technology runs smoothly, enhancing the guest experience, not detracting from it. SevenRooms not only provides me with rich data into our guests, but also has seamless mobile tools to easily view this information (and put a reservation in the books) from anywhere in the world. The addition of SevenRooms has allowed us to gain detailed information on our patrons, from itemized POS data and CRM tracking, to data-focused marketing tools, ensuring we always know (and learn more about) our guests."read more

"As the operator of several restaurants, both large and small, it's crucial for me to understand our guests on a deep level across all our locations, especially with the high-volume, fast-paced restaurants in our portfolio. It's critical that our technology runs smoothly, enhancing the guest experience, not detracting from it. SevenRooms not only provides me with rich data into our guests, but also has seamless mobile tools to easily view this information (and put a reservation in the books) from anywhere in the world. The addition of SevenRooms has allowed us to gain detailed information on our patrons, from itemized POS data and CRM tracking, to data-focused marketing tools, ensuring we always know (and learn more about) our guests."

—Zach Chodorow, Owner,
China Grill Management

"Like day and night SevenRooms has changed everything. If you had to call or fax to get a toaster on Amazon, it’d go out of business. Now with Seven-Rooms, we don’t have to rely on ancient methods and everyone is happier. We never have to spend time answering redundant emails or worry that we're missing a sale; the concierge can tap right into the system. The guest experience has been transformed. They don't have to wait for a reservation and the night is more seamless. SevenRooms gives us the information we need at the door including past history and preferences. It's a booking system and table management, but so much more. It's a game-changer."read more

"Like day and night SevenRooms has changed everything. If you had to call or fax to get a toaster on Amazon, it’d go out of business. Now with Seven-Rooms, we don’t have to rely on ancient methods and everyone is happier. We never have to spend time answering redundant emails or worry that we're missing a sale; the concierge can tap right into the system. The guest experience has been transformed. They don't have to wait for a reservation and the night is more seamless. SevenRooms gives us the information we need at the door including past history and preferences. It's a booking system and table management, but so much more. It's a game-changer."

—Olivier de Roany,
General Manager

"Thanks to SevenRooms' inbox, we have a centralized place to track all of our leads. I always knew my staff was on point with client communication but now there is an added element of responsibility and accountability that I can't believe we didn't have before. The newest auto assign feature automatically (and immediately!) designates a host to every request. Instead of responding in days, we respond in minutes."read more

"Thanks to SevenRooms' inbox, we have a centralized place to track all of our leads. I always knew my staff was on point with client communication but now there is an added element of responsibility and accountability that I can't believe we didn't have before. The newest auto assign feature automatically (and immediately!) designates a host to every request. Instead of responding in days, we respond in minutes."

—Joe Friedman,
Marketing Manager at TAO Group

"Thanks to SevenRooms, we are now a new, streamlined operation. Within just a few short months of bringing SevenRooms into our venue, our operations run flawlessly, we reply to requests within minutes and can automate client communication that gives personal attention without feeling like a blind marketing attempt. With a fruitful and dynamic CRM, we now track our VIPs the way we always should have and proactively stay in touch with them to increase future business. Last but not least, SevenRooms has allowed us to efficiently and strategically hire based on how much their technology helps our day-to-day operations. This has significantly contributed to our success, leading to undeniable bottom line growth. Honestly, I'm not sure how a hospitality operator functions without them!"read more

"Thanks to SevenRooms, we are now a new, streamlined operation. Within just a few short months of bringing SevenRooms into our venue, our operations run flawlessly, we reply to requests within minutes and can automate client communication that gives personal attention without feeling like a blind marketing attempt. With a fruitful and dynamic CRM, we now track our VIPs the way we always should have and proactively stay in touch with them to increase future business. Last but not least, SevenRooms has allowed us to efficiently and strategically hire based on how much their technology helps our day-to-day operations. This has significantly contributed to our success, leading to undeniable bottom line growth. Honestly, I'm not sure how a hospitality operator functions without them!"

—Craig Slotkin,
Partner

"We decided to use SevenRooms for our member management and reservation organization at SPiN Toronto and what a great choice it has been! Operating as a bar which also offers Ping Pong to members and walk ins alike, an organized scheduling system is the bloodline of our establishment. With our events and group reservations relying solely on this system, we required it to be user friendly, safe with our information, and completely customized to our unique needs. On top of that, SevenRooms has been easily accessible, helpful with great customer service. As a young company with multiple locations and loyal members, data collection and forecasting is key. We received all the above and more!"read more

"We decided to use SevenRooms for our member management and reservation organization at SPiN Toronto and what a great choice it has been! Operating as a bar which also offers Ping Pong to members and walk ins alike, an organized scheduling system is the bloodline of our establishment. With our events and group reservations relying solely on this system, we required it to be user friendly, safe with our information, and completely customized to our unique needs. On top of that, SevenRooms has been easily accessible, helpful with great customer service. As a young company with multiple locations and loyal members, data collection and forecasting is key. We received all the above and more!"

—Meagan Speakman,
Club Concierge, SPiN Toronto

"SevenRooms is an indispensable tool to our concierge team. We began using the service for nightlife reservations and continue to be thrilled to see the best restaurants jump on board. There is always someone available to assist us quickly and efficiently and their knowledge of nightlife happenings never ceases to amaze us. They help make our job a little easier and we have full confidence our guests are always well taken care of."read more

"SevenRooms is an indispensable tool to our concierge team. We began using the service for nightlife reservations and continue to be thrilled to see the best restaurants jump on board. There is always someone available to assist us quickly and efficiently and their knowledge of nightlife happenings never ceases to amaze us. They help make our job a little easier and we have full confidence our guests are always well taken care of."

—Kayla Passons,
Front Office Manager

"SevenRooms is a data gold mine that enables us to treat every guest like a regular by making the right customer data available at the right moment. Operationally, it is an invaluable tool for our host and door team to run the floor and maximize table sales. It seamlessly tracks guest performance, sales and staff performance in an easy to use interface, and provides detailed, automated reports on the fly. Last, but not least, being able to connect with their premium concierge network and drive the right clients to our door is icing on the cake. We could not operate without SevenRooms."read more

"SevenRooms is a data gold mine that enables us to treat every guest like a regular by making the right customer data available at the right moment. Operationally, it is an invaluable tool for our host and door team to run the floor and maximize table sales. It seamlessly tracks guest performance, sales and staff performance in an easy to use interface, and provides detailed, automated reports on the fly. Last, but not least, being able to connect with their premium concierge network and drive the right clients to our door is icing on the cake. We could not operate without SevenRooms."

—Shawn Kolodny,
Owner

"SevenRooms has completely exceeded our expectations as an invaluable tool for building our reservation book with a high-end list of clientele. It offers us the opportunity to select those concierge that know our product and offer their clients the prime time availability they are looking for through a seamless, digital process. SevenRooms has worked with us every step of the way to create a streamlined, yet flexible booking system."read more

"SevenRooms has completely exceeded our expectations as an invaluable tool for building our reservation book with a high-end list of clientele. It offers us the opportunity to select those concierge that know our product and offer their clients the prime time availability they are looking for through a seamless, digital process. SevenRooms has worked with us every step of the way to create a streamlined, yet flexible booking system."

—Ben Kaplan,
General Manager
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